Event Types for Analytics

When viewing the events log, you'll see each event has a type which denotes the type of event that occurred. the following is a comprehensive list of all events:

  • View: A customer viewed the promotion
  • Click: A customer clicked on the redemption button for a promotion
  • Decline: A customer declined the promotion
  • Non redemption: A customer clicked on redemption but payment failed resulting in the product being removed from the order. Non redemption events are not included in revenue and conversion data to prevent skewing results.
  • Redemption: A customer successfully redeemed a promotion and paid for it (if applicable).

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us