What payment methods are supported?

The native post purchase promotion location is a new checkout step shown directly after a customer pays. It utilizes the vaulted payment information to offer 1-click payment directly to the same order. A variety of payment methods are supported by Shopify, however not all payment methods are supported.

In this article

Payment Methods Supported

  • Shopify payments
  • Shop Pay
  • Braintree (without CVV verification)
  • Auth.net
  • PayPal Pro, PayPal PayFlow when used with a credit card
  • PayPal Express (with Automatic Billing enabled)
  • And any other direct credit card payment processor that is embedded within Shopify's checkout (Stripe, etc).

Braintree Limitations: If you use Braintree to process credit cards it's important to note that Braintree accounts with CVV required are incompatible with the native post purchase 1-click behavior. Per PCI compliance rules, Shopify will be unable to store the CVV which means payments will fail on the post purchase page. Learn more here: https://articles.braintreepayments.com/guides/fraud-tools/basic/avs-cvv-rules.

Unsupported Payment Methods

  • External/third party payment providers which redirect the customer offsite (Klarna, Coinbase, etc) are unsupported. 
  • Apple Pay, Google Pay, Amazon Pay

Multi Currency Checkout Warning

Behind the scenes, this app leverages order editing and as a result, promotions will onyl show on orders placed using the default shop currencies. This means if you leverage native multi-currency checkout, orders placed in currencies that are different from the default shop currency will not show a promotion.

Thank you page

Post Purchase Promotions offers a unique feature which is the ability to surface a promotion on the Checkout thank you page to show a post-purchase promotional upsell offer to a majority of your customers. Unlike 1-click post purchase, promotions on the thank you page that require payment must be confirmed by the customer. If a customer does NOT confirm payment, the product will be added to the order but the financial status will remain as "Partially Paid".

  • Payment methods supported include: PayPal, Wallets (Google Pay, Apple Pay, Shop Pay), Cash on Delivery, and several others
  • Note: It's possible to have Post Purchase Promotions automatically remove the unpaid upsell product after 15 minutes by enabling the option "Auto remove promotion when payment is missing" under Settings > General > Promotions:
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